Information We Collect
When you call, submit a form, or contact us, we may collect your name, phone number, email address, property address, and details about the waterproofing help you need.
Our website may also collect technical information such as your browser type, device, pages visited, and the date and time of your visit.
How We Use Information
We use your information to respond to your questions, discuss your project, arrange service, and communicate with you about your request.
We also use website information to operate, protect, and improve our site. We do not use your contact details for unrelated marketing without an appropriate basis or your consent where required.
Cookies and Tracking
Our website may use cookies or similar technologies to keep the site working, remember preferences, and understand how visitors use our pages.
You can manage cookies through your browser settings. Blocking some cookies may affect how parts of the website work.
Analytics and Third-Party Tools
We may use analytics or website tools provided by third parties to measure site traffic, improve performance, or support communications.
These providers may collect information through cookies or similar technologies under their own privacy policies. We do not control the privacy practices of third-party websites or services.
Data Sharing and Disclosure
We do not sell your personal information. We may share it with service providers that help us operate our website, manage communications, or deliver our services, and they may use it only for those purposes.
We may also disclose information when required by law, to respond to lawful requests, or to protect our rights, customers, and business.
Data Retention
We keep personal information for as long as needed to respond to you, provide services, maintain business records, resolve disputes, and meet legal obligations.
When information is no longer needed, we take reasonable steps to delete it or remove identifying details.
Data Security
We use reasonable safeguards designed to protect information from unauthorized access, loss, misuse, or alteration.
No website or electronic transmission is completely secure. Please avoid sending sensitive personal or financial information through website forms.
Your Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information we hold about you, or to object to certain uses.
To make a privacy request, contact us using the details below. We may need to verify your identity before responding and will handle your request as required by applicable law.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information online from children under 13.
If you believe a child has provided us with personal information, contact us so we can review the request and take appropriate steps.
Changes to This Policy
We may update this policy as our practices or legal requirements change. When we do, we will post the revised policy on this page and update its effective date.
Please review this page from time to time so you know how we handle your information.